Product Help

How to add order reference or security number of previous title and plan purchases

If you've already purchased a Title (Register Search Statement) or Copy of Plan for a property, you don't need to buy it again. Add the Order Reference or Security Number to your next order instead, and Landchecker will verify it and skip the charge.

Step 1: Locate Your Order Reference or Security Number

Order Reference (Titles and Copy of Plans):

    Go to Order Manager

    Apply filters (for example, Job Reference) to find the previous order

    Select View More on the Register Search Statement (Title) or Copy of Plan line item

    Copy the Order Reference shown on the left-hand side (e.g. 9B3BD80832)

Tip: The Order Reference also appears in the subject line of the email that delivered your documents, so you can find it in your inbox if you don't have access to Order Manager.

Security Number (Titles only):

Titles include a Security Number located to the right of the volume and folio number on the document itself. If you have the Title document on hand, you can use this instead of the Order Reference.

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Step 2: Order Your Certificates

    Via the Certificates tab, search for your property using the chosen property identifier

    Select the certificates you need. If a certificate requires a Title or Copy of Plan, it will be selected automatically

    Deselect the Title and/or Copy of Plan you've already purchased in a previous order

    Deselecting brings up an Additional Information section where you can add your Order Reference or Security Number:

      For the Title, choose Order Reference or Security Number and paste or enter the value

      For the Copy of Plan, paste the Order Reference

    Complete any other required details

    Select Add selected items to shopping cart — Landchecker will verify the reference and add the order to your cart

Please note:

    Documents must have been ordered through Landchecker within the last 120 days for the Order Reference to be valid

    An Order Reference can only be used by the member who placed the original order — not by other members in your organisation

Related: Billing Summaries

You can opt in to receive a Billing Summary with every order by updating your account preferences. Go to Preferences to turn this on, or read our full guide on how to receive and download your billing summary.