How to track the status of document purchases in Landchecker

The Order Manager is used to track and manage your orders in Landchecker.

1. Select your Profile and click Business Account

2. The Order Manager appears as the first tab under Business Account

3. Locate your order item you wish to check the status of. This can be done by filtering by either Job Reference or Date Ordered

4. Check the Status column

Completed - fulfilled, select View More to Download a copy of the document

With Authority - pending, awaiting fulfilment with the authority responsible for delivering the document. Recommended to check the Est. Delivery date

Error - order cancelled due to an issue with retrieving the document. You will not be charged for any document(s) resulting in an error.